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Cascone Auto Concepts – Terms & Conditions
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Welcome to Cascone Auto Concepts (“we,” “our,” or “us”). By accessing our website, scheduling a service, or communicating with us through text message, phone, or email, you agree to the following Terms & Conditions. Please read them carefully.

 
1. Services Provided

 

Cascone Auto Concepts provides auto detailing services, which may include:

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  • Interior and exterior detailing

  • Paint correction

  • Ceramic coatings

  • Mobile detailing services

  • Additional services as listed on our website or communicated directly

 

Services may vary based on availability, vehicle condition, location, and technician approval.

 
2. Appointments & Scheduling Accurate Information Required
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When requesting a quote or booking a service, you agree to provide accurate information, including:

  • First and Last Name

  • Phone Number

  • Email

  • Home Address or Service Location

  • Vehicle Year, Make, Model, and Color

Providing incorrect or incomplete information may result in delays, additional fees, or appointment cancellation.

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Service Location
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For mobile detailing, you must ensure:

  • The location is safe and legal to operate in

  • Adequate parking space is available

  • Access to water or electricity if required (unless we specify otherwise)

 

3. Pricing & Payment
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Prices are based on the information you provide and the condition of your vehicle.


Final pricing may vary depending on:

  • Vehicle size

  • Level of dirt, stains, or damage

  • Pet hair removal

  • Excessive contaminants (sap, tar, overspray, mold, etc.)

  • Additional services requested on-site

 

Payment is due upon completion unless otherwise arranged. We reserve the right to require deposits for certain services.

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4. Changes, Rescheduling & Cancellations Customer Cancellations
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If you need to reschedule or cancel, please notify us as early as possible. We reserve the right to charge a cancellation fee for late cancellations or no-shows.

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Company Cancellations
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We may reschedule or cancel appointments due to unsafe conditions, weather, or unforeseen circumstances. If we must cancel, we will make every reasonable effort to reschedule promptly.

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5. Vehicle Condition & Liability Pre-Existing Damage

 

We are not responsible for:

  • Pre-existing damage, defects, or wear

  • Loose or failing trim, emblems, seals, or interior components

  • Damage caused by improper prior repairs or modifications

We may document the vehicle’s condition before service using photos or video.

 

Personal Belongings
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Please remove valuables before your appointment.
We are not responsible for personal items left in the vehicle.

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Results Not Guaranteed
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While we strive for the highest quality, results may vary based on:

  • Vehicle age

  • Paint condition

  • Material type

  • Level of staining or damage

    • Some imperfections may not be fully correctable.

 

6. SMS/Text Messaging Terms
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By providing your phone number to Cascone Auto Concepts, you consent to receive text messages related to:

  • Appointment reminders

  • Service updates

  • Quotes and confirmations

  • Customer service communications

  • Optional promotional messages

You may opt out at any time by replying STOP.
Standard messaging rates may apply.

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7. Website Use Intellectual Property
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All content on our website—including text, logos, graphics, and images—is the property of Cascone Auto Concepts and may not be used without permission.

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Prohibited Uses
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You agree not to:

  • Misuse the website or interfere with its functionality

  • Attempt to access private systems

  • Upload malicious software or content

  • Use our content for unauthorized commercial purposes

 

8. Warranty Disclaimer
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All services are provided “as is” and without warranties, either express or implied.
This includes, but is not limited to, warranties of:

  • Merchantability

  • Fitness for a particular purpose

  • Service outcome or longevity

 
9. Limitation of Liability
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To the fullest extent permitted by law, Cascone Auto Concepts is not liable for:

  • Indirect, incidental, or consequential damages

  • Lost profits

  • Loss or damage to personal items left in the vehicle

  • Costs resulting from service delays or cancellations

Our total liability for any claim shall not exceed the amount paid for the specific service performed.

 
10. Indemnification

 

You agree to indemnify and hold Cascone Auto Concepts harmless from claims, damages, or losses arising from:

  • Your misuse of our services or website

  • Your violation of these Terms & Conditions

  • Incorrect information you provide

  • Unsafe service conditions at your location

 

11. Changes to Terms & Conditions
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We may update these Terms & Conditions at any time.
The “Last Updated” date will reflect the most recent version. Continued use of our site or services means you accept the updated terms.

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12. Contact Information

For questions about these Terms & Conditions, please contact:

Cascone Auto Concepts
216-307-6755
info@casconeautoconcepts.com
www.CasconeAutoConcepts.com

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