Cascone Auto Concepts –
Privacy Policy
Cascone Auto Concepts (“we,” “our,” or “us”) provides professional auto detailing services and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with us through text messages, online forms, or other communication channels.
By using our website or providing your information, you agree to this Privacy Policy.
1. Information We Collect Personal Information You Provide
When you request a quote, schedule a service, or communicate with us, we may collect the following information:
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First and Last Name
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Phone Number
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Email Address
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Home Address (used for mobile detailing services, billing, or service location)
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Vehicle Information:
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Year
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Make
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Model
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Color
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You may also provide additional information related to your vehicle’s condition, service needs, or preferences.
Automatically Collected Data
When you visit our website, we may automatically collect technical data such as:
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IP address
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Device type
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Browser type
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Pages visited
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General usage data
This helps us improve our website and customer experience.
2. How We Use Your Information
We use the information collected to:
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Provide auto detailing services
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Create and manage appointments
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Prepare accurate quotes
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Communicate via phone, text message, or email
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Send appointment confirmations and reminders
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Provide service updates and customer support
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Send promotional offers (if opted in)
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Improve our website and service operations
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Maintain internal business records
We do not sell, rent, or trade your personal information.
3. How We Share Your Information
We do not share your information for marketing by third parties.
4. Cookies and Tracking
Our website may use cookies and similar technologies to:
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Improve website performance
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Analyze usage patterns
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Enhance user experience
You can adjust your browser settings to control or block cookies.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of data transmission or storage is completely secure.
6. Your Privacy Rights
You may request to:
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Access the personal information we hold
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Correct or update your information
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Request deletion of your information
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Opt out of marketing communications
To make a privacy request, please contact us using the information below.
7. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
8. Policy Updates
We may update this Privacy Policy as needed. The “Last Updated” date will reflect the most recent changes. By continuing to use our website or services, you accept the updated policy.
SMS Terms of use
Cascone Auto Concepts TEXT MESSAGING TERMS OF USE
By "Opting In" to or using a “Text Message Service” (as defined below) from Cascone Auto Concepts you accept these Terms & Conditions.
This agreement is between you and Cascone Auto Concepts or one of its affiliates. All references to "Cascone Auto Concepts " "we," "our," or "us" refer to Cascone Auto Concepts.
DEFINITIONS
"Opting In," "Opt In," and "Opt-In" refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages.
"Text Message Service" includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including text messages (such as SMS, MMS, or successor protocols or technologies).
CONSENTING TO TEXT MESSAGING
By consenting to receive text messages from us, you agreed to these Text Messaging Terms and Conditions, as well as our Terms & Conditions and above privacy policy, incorporated herein by reference.
By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by replying STOP.
Cascone Auto Concepts TEXT MESSAGE SERVICE PRIVACY POLICY
We respect your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you. This includes, but isn't limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Nonetheless, we reserve the right always to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. This Text Message Service Privacy Policy applies to your use of the Text Message Service and isn't intended to modify our general [“Privacy Policy” OR RELEVANT NAME OF PRIVACY POLICY REFERENCED IN SECTION ABOVE], incorporated by reference above, which may govern the relationship between you and us in other contexts.
COSTS OF TEXT MESSAGES
We do not charge you for the messages you send and receive via this text message service. But message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.
FREQUENCY OF TEXT MESSAGES
This Text Messaging Service is for conversational person-to-person communication between you and our employees. We may send you an initial message providing details about the service. After that, the number of text messages you receive will vary depending on how you use our services and whether you take steps to generate more text messages from us (such as by sending a HELP request).
OPTING OUT OF TEXT MESSAGES
If you no longer want to receive text messages, you may reply to any text message with STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. As a person-to-person communication service, opt-out requests are specific to each conversation between you and one of our employees and their associated phone number. After unsubscribing, we may send you confirmation of your opt-out via text message.
CONTACT US
For support, info@casconeautoconcepts.com